Residential Cleaning in Flagstaff, Arizona
Our outstanding residential cleaning services come with a 45-Point House Cleaning Checklist for every job. This Signature Service 45-Point checklist guarantees that your entire home will be cleaned top to bottom to your standards every time. Do you have something you would like cleaned that is not on our list? Give us a call to go over special needs and requests.
We specialize in homes, rentals, post-renovation and post-construction cleaning, move-in/move-out. We proudly use our own all-natural and organic cleaners at no extra charge.
Cleaning Checklist
The Signature Service 45-Point House Cleaning Checklist includes cleaning in these areas:
Kitchen
- Appliance exteriors cleaned (interiors upon request)
- Microwave exterior/interior cleaned
Fingerprints removed from all woodwork, door-frames and switch plates - Tables and chairs cleaned (legs included)
- Countertops and backsplash (all items removed and replaced)
- Cabinet fronts cleaned
- Sinks scrubbed and rinsed (dishes upon request)
- Floor swept and washed
- Windowsills cleaned (blinds dusted upon request)
- Trash emptied
Bathrooms
- Tub and shower tiles scrubbed, disinfected, and rinsed
- Toilets scrubbed and cleaned (inside and out)
- Fixtures cleaned and shined
- Towels neatly hung and folded
- Countertops cleaned (all items removed and replaced)
- Cabinet fronts cleaned
- Sinks scrubbed and rinsed
- Floors vacuumed or swept and washed
- Windowsills cleaned (blinds dusted upon request)
- Trash emptied
- Mirrors cleaned
Extra services by request
- Pet clean-up (yard)
- Post-renovation clean-up
Bedrooms
- Beds made (linens changed upon request)
- Pillows fluffed
- Lamps cleaned and lampshades dusted
- Fingerprints removed from all woodwork, door-frames and switch plates
- Picture frames dusted
- Furniture dusted
- Floors vacuumed or swept and washed
- Windowsills cleaned (blinds dusted upon request)
- Trash emptied
- Mirrors cleaned
- General straightening completed
Other living areas including hallways and stairs
- Upholstered furniture vacuumed
- Cushions and pillows fluffed and straightened
- Fingerprints removed from all woodwork, door-frames, and switch plates
- Lamps cleaned and lampshades dusted
- Picture frames dusted
- Furniture dusted
- Hardwood floors swept and washed
- Tile floors swept and washed
- Hallways and stairs vacuumed or swept and washed
- Carpets/rugs vacuumed
- Windowsills cleaned (blinds dusted upon request)
- Trash emptied
- General straightening completed
Our Reviews
“Lorena and her team offer first class impeccable service. We use True Shine services regularly and are always impressed with the level of thoughtfulness and detail that the entire team shows. Lorena has helped us improve our property and rental business as well by making helpful suggestions and observations. We love that they use eco-friendly products as well and are a truly Local Business We would recommend True Shine cleaning services to anyone with full confidence!”
Chantal Peterson
Home owner
“True Shine is the most professionally-run cleaning service I’ve used. They assist us in cleaning and organizing our Airbnb, and the guests comment on the cleanliness of the house. I really like the scheduling confirmations if we have a lot of people scheduled to stay, it really helps me to make sure I’ve remembered everything. Lorena and her team are true pros. Highly recommended.”
Cody Watson
Home owner
"Such a special crew! This last week they delighted our children by making their beds to look like characters from Toy Story. My daughter called it "magic" and has been making her bed each morning the same way. The rest of the house was amazing as well. It had been a long time between cleanings and they reset the house quickly and efficiently. We highly recommend.."
Cassie Blair
Home owner
Commercial Cleaning in Flagstaff, Arizona
Our exceptional commercial cleaning services are specifically tailored to fit each client’s needs. We offer daily, weekly, and biweekly plans. We can accommodate services for doctor’s offices, attorney firms, government offices, banks, small and large businesses, office buildings, and retail locations. We pride ourselves in providing you with the cleanest working environment.
We developed our 20-Point Commercial Checklist with the goal of enhancing the health and general well-being of your employees, your work environment and our staff. We are committed to utilizing sustainable products and processes in our commercial cleaning.
Cleaning Checklist
The 20-Point Commercial Checklist includes cleaning in these areas:
TRASH/RECYCLING
- Empty trash cans – Empty can and replace liner only if soiled. Plastic bags are replaced as needed in order to reduce the amount of plastic introduced into the waste stream.
- Empty paper/plastic/aluminum/glass recycling bins – Empty bin and wet wipe with cleaner in case of liquid contamination. Recycling bins are not lined with a plastic bag in order to reduce the amount of plastic introduced into the waste stream.
Bathrooms
- Tub and shower tiles scrubbed, disinfected, and rinsed
- Toilets scrubbed and cleaned (inside and out)
- Fixtures cleaned and shined
- Towels neatly hung and folded
- Countertops cleaned (all items removed and replaced)
- Cabinet fronts cleaned
- Sinks scrubbed and rinsed
- Floors vacuumed or swept and washed
- Windowsills cleaned (blinds dusted upon request)
- Trash emptied
- Mirrors cleaned
FLOOR CARE
- Vacuum – Vacuum floor surfaces, carpet, and hard floors to remove loose dirt and dust. We use vacuums with HEPA filtration systems to effectively capture and contain 99.9% of particles measuring one micron or larger.
- Sweep – Brooms are used routinely to sweep restrooms, break rooms, and outside entrances rather than vacuums because of the potential for the floor surfaces to be wet.
- Mop – Manual damp mopping is used on hard surface floors to remove spots and spills.
Carpet washing/extraction – Spots and spills, as well as overall maintenance on carpets is added to the contract to be performed at regular intervals. Carpet washing/extraction is the wet cleaning process used for thorough wall-to-wall cleaning of the carpet.
***Machine scrubbing, wax buffing, stripping & refinishing are all additional services
GENERAL CLEANING
- Remove litter and debris – Pick up and dispose of cast-off items such as papers, cups, food wrappers, etc.
- Straighten furniture – Return movable furniture to the normal configuration after cleaning, such as pushing conference chairs neatly up to the table.
- Clean entrance mats – Vacuum or turn over grid floor mats daily to remove dirt.
- Remove and clean recessed entrance grids as needed.
- Clean doorknobs, lever handles, switch plates, push bars, and pull handles – Clean these common touchpoints to reduce the potential for cross-contamination.
- Clean restroom fixtures, mirrors, and partitions – Clean restroom sinks, mirrors, and partitions during the routine sanitation of the restrooms each visit.
- Clean toilets and urinals – Clean toilets and urinals during the routine sanitation of the restrooms each visit.
- Microfiber wipers are color-coded so that there is no cross-contamination between the sinks/mirrors and the toilets/urinals. Red wipers are used for the toilets and urinals, and yellow wipers are used for the sinks and mirrors. The microfiber wipers are machine washed after use and fresh wipers are used in each restroom to reduce the potential for cross-contamination.
- Replenish restroom supplies –
- Replenish hand soap, paper towels and toilet paper during the routine sanitation of the restrooms each visit as needed depending on user load.
- Clean water fountains – Clean as part of the routine cleaning each visit.
- Clean interior door glass and entrance glass – Wipe glass clean of smudges, smears, and spots.
Spot clean wet wipe surfaces – Wet wipe surfaces such as tables, desks, and walls to remove dirt, grime, and spots. - Appliance cleaning – Cleaning the exterior of microwaves, refrigerators, and stoves/ovens are always included for break room areas.
- Vacuum or damp wipe furniture – Vacuum cloth upholstered furniture; damp wipe plastic, wood, or vinyl upholstered furniture as necessary to remove dirt, grime, and spots. (Wet cleaning of cloth upholstery is an additional service)
- Dust all surfaces – Dust surfaces that are free of objects, including ledges, window sills, and cubicle partitions. High dusting and cobweb removal will be performed on an as-needed basis.
- Interior window cleaning – Interior window cleaning is performed on an as-needed basis. Exterior window cleaning is added to the contract to be performed at regular intervals
Frequently Asked Questions
Do I need to provide your team with my own cleaning equipment or supplies?
We provide all the cleaning equipment and supplies. We use our own custom-made cleaning products that are all-natural and organic. But if you have your own products and equipment you would like us to use, we would be happy to do so!
What do you mean by eco-friendly?
We provide all the cleaning equipment and supplies. We use our own custom-made cleaning products that are all-natural and organic. But if you have your own products and equipment you would like us to use, we would be happy to do so!
Are you okay with pets being in the home during a cleaning service?
We love pets! In fact, we have a registered Pet Partners team! Founder Lorena, and TRUE SHINE mascot Braveheart, volunteer their time with children and college students to help with literacy and stress relief. We love to interact with our client’s pets so you do not need to leave them outside or in a crate. We will even let them out in your yard for potty breaks and exercise as a courtesy service. (especially if you are not home when we come to clean your home!)
Can I provide your team with special instructions?
Absolutely! At TRUE SHINE one of our core business tenets is that we are client-focused. We will work with you directly to learn your preferences and often co-create cleaning packages with individual clients.
Do I need to be home for every cleaning service?
You do not! We work with your schedule and what works best for you. Our service is backed by a 100% Satisfaction Guarantee, which means you will always have it your way. We will send our cleaning team back to your house free of charge if you are not fully satisfied and feel we missed something. As expected, we are insured, bonded, and licensed.
How do I know that I can trust TRUE SHINE?
Our service is backed by a 100% Satisfaction Guarantee, which means you will always have it your way. As expected, we are insured, bonded, and licensed. Also, we pay our employees a fair wage that is well above industry standards. We believe that the service quality you receive is directly correlated to our workers’ well-being and satisfaction.
How often do you clean?
We work with you directly to set up a schedule that provides for your cleaning needs and works with your budget.
Does someone need to be at the business for you to clean?
Someone does not need to be at the business for us to clean! We can clean during whatever time you prefer, during business hours or after hours. Just know that we are closed on the weekends for the wellbeing of our employees.
Do I need to sign a long-term contract with TRUE SHINE?
TRUE SHINE prides itself on being the kind of business that truly cares about its clients. With us, you will find a consistently reliable service that exceeds your expectations. We work around your schedule and your preferences, no contract is required. We offer comprehensive packages to small and large businesses, offices, homes, and rentals.